Before leaving your country, with your original SIM/eSIM card into your Phone, go to Settings>Phone>Call forward and type the Virtual number you have receive from us.
Then remove/turn off your original SIM/eSIM card and replace it/activate the Israeli one.
For help or more informations visit (US customers only):
For additional information on activating call forwarding, search Google for "call forwarding instructions" and write the name of your current line carrier.
Feel free to contact us for help through Whatsapp or email, Sunday to Thursday 10am to 7:30pm.
We wish you an excellent stay in Israel !