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Before leaving your country, with your original SIM/eSIM card into your Phone, go to Settings>Phone>Call forward and type the Virtual number you have receive from us.
Then remove/turn off your original SIM/eSIM card and replace it/activate the Israeli one.
For help or more informations visit (US customers only):
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For additional information on activating call forwarding, search Google for "call forwarding instructions" and write the name of your current line carrier.
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Feel free to contact us for help through Whatsapp or email, Sunday to Thursday 10am to 7:30pm.
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We wish you an excellent stay in Israel !
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